It is important to fully test a managed service before moving forward with a new vendor. You can use the following spreadsheet to know what to test and how to test it.
The linked document includes the following sections:
Operations and Management
Make a copy of the document to keep track of your M3 POC phase. Aiven is happy to collaborate with you during your evaluation phase and answer any questions. Reach out to firstname.lastname@example.org with any questions or to set up a call with a solutions architect.