The default billing method for all new Aiven customers is a credit card charge at the end of the month for all charges accrued over that month. Each Aiven project is charged separately.

The billing unit for Aiven services is 1 hour. We automatically calculate the amount based on the services that have been running in your Aiven project. 

For customers who prefer to pay by invoice or are unable to pay with a credit card, we also offer corporate billing options.  The standard corporate billing option is monthly invoices generated at the end of the month based on actual usage, similar to the credit card charge method used by default.

These invoices are automatically generated by our backend and sent as PDFs over email to the billing email addresses configured in the Aiven dashboard.  

Prices for Aiven services are always defined in US dollars, but invoices can be sent in other currencies using the invoice date's currency exchange rates.  Currently, the following currencies are accepted:

  • US dollars (default)

  • Euros

  • Pounds sterling 

  • Swiss francs

  • Danish kroner

  • Norwegian kroner

  • Swedish kronor

  • Australian dollars 

  • Canadian dollars 

Invoices must be paid within 10 days of receipt by a wire transfer to Aiven bank account at Citibank Europe Plc:

  • EUR
    IBAN: FI46 7130 7000 7841 84

  • USD
    IBAN: IE09 CITI 9900 5132 6532 19

To switch from credit card charges to corporate billing, please make sure your billing profile and email address are up to date on your Aiven project's billing settings as shown below and contact Aiven sales to request the change.

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